Repair & Service Ops

Repair shop software for Shopify and Shopify POS

You fix things. We'll handle “is it ready?”

Tickets, approvals, updates and payments for your repair shop, inside Shopify.

  • Free for 20 repairs a month
  • No credit card
  • Runs inside Shopify
Follow one repair through your shop

Sound familiar?

An ordinary day at the counter.

  • The shelf

    “Which of these laptops is Maya's?”

  • The quote

    “Did he actually say yes to $268.00?”

  • The phone

    “Third call today. Is it ready yet?”

  • The till

    “Was the deposit cash or card? It's on a sticky note somewhere.”

None of it is fixing things.

01At the counter

Take it in once. Never wonder again.

From the Pro plan

02The quote

Agree the price before you pick up a screwdriver.

From the Business plan

03At the bench

Everyone knows what's next.

From the Pro plan

04Ready

The phone stops ringing.

05Pickup

Paid, and it adds up.

From the Pro plan

06Afterwards

They come back.

From the Business plan

Your first day

Set up the way you already work.

  1. Add it to your store

  2. We set up your shop

  3. Take in your first repair

Built into Shopify

Not one more system to keep in sync.

  • Your customers

  • Your orders

  • Your counter

    From the Pro plan

  • Your products

Your theme stays as it is. Your repair center is a page on your store that you link from your menu when you want it.

Plans

Start free. Grow into it.

  • Free

    $0.00 per month

    For trying it on your next repairs.

    • Repair tickets: 20 a month
    • Staff seats: 1
  • Business

    $29.00 per month

    For when texts, approvals and reminders should run themselves.

    • Unlimited repair tickets
    • Staff seats: 10
  • Enterprise

    $59.00 per month

    For several locations, contract customers and your own brand.

    • Unlimited repair tickets
    • Unlimited staff seats

Questions

What shop owners ask before they install.

How long does setup take?

Add it from the Shopify App Store, let the app set up your shop and take in your first repair. The setup guide covers the rest.

Do I need Shopify POS?

No. Everything works from your Shopify admin. With Shopify POS, from the Pro plan, the counter can take in repairs and payments too.

Can my staff use it?

Yes. Each person signs in as themselves, and you choose what they may do: take payments, give refunds, see the money, change prices or settings. How many seats you have depends on your plan.

Do my customers need an app or an account?

No. They follow their repair on a status page from a link, and hear from you by email, or by text from the Business plan.

How do deposits and payments work?

Through Shopify orders. Each repair settles as one order and the deposit comes off the balance. Payments start on the Pro plan.

Will it change my store or theme?

No. The app adds nothing to your theme. Your repair center is a page on your store that you link from your menu when you want to, from the Pro plan.

What does it cost as the shop grows?

The free plan covers 20 repairs a month for one person. Paid plans add more repairs, more seats and features such as payments, texts and approvals. Shopify bills the plan you choose.

What happens to my data if I uninstall?

It is stored on Cloudflare's infrastructure and deleted after you uninstall, as the privacy policy describes.

Which languages does it speak?

Nine, for the customer status page and the messages your customers get.

Open tomorrow with every repair accounted for.

Install today. Free for 20 repairs a month, no credit card.

Install Free