Repair & Service Ops

Pricing

Start free and move up when your shop needs more. Shopify bills every paid plan.

Free

$0.00 forever

  • Repair tickets: 20 a month
  • Staff seats: 1
  • Repair tickets, customers and ticket history
  • Customer status page
  • Email notifications to your customers
  • Dashboard with today's numbers
Get started

Business

$29.00 per month

or $295.00 a year

  • Unlimited repair tickets
  • Staff seats: 10
  • Everything in Pro, plus
  • Text messages (SMS) with your own Twilio or RingCentral account
  • Reminders and email campaigns
  • AI assistance
  • Reports and exports
  • Custom intake questions
  • Estimate approval
  • Photos on tickets and messages
  • Parts sold report
  • Editing translations and adding your own languages
Get started

Enterprise

$59.00 per month

or $595.00 a year

  • Unlimited repair tickets
  • Unlimited staff seats
  • Everything in Business, plus
  • B2B billing (Shopify Plus)
  • Turnaround (SLA) tracking
  • Technician commissions
  • White label: your domain, your wording and your sending domain
  • Parts hold and tracking
  • Multiple locations
Get started

Plan changes are made from the Billing page in the app. Shopify bills the plan you choose.

Questions about a plan? Contact support.